Skip to content

Questions /
answered.

What Trim Tab is, how it works with the AI you already use, what each suite does, how your data is handled, and how to get started.

Pricing and engagement

How much does Trim Tab cost?

Pricing is scoped to each business, based on four things: the suites you choose, what you already have, self-service or managed, and one-time or ongoing. See Pricing for how each one works. We quote after a short discovery call.

What's the difference between self-service and managed?

With self-service, we set everything up and train your team, then you run it. With managed, we stay on to run reports, review results and recommend actions each week.

Do I need to pay for Claude or ChatGPT separately?

Yes. Your AI subscription stays in your name and on your bill.

Can I start small and grow?

Yes. Many clients start with one suite, see results, then add more.

About Trim Tab

What is Trim Tab?

Trim Tab turns the AI your business already uses into a working e-commerce analyst. We connect Claude or ChatGPT to your sales, advertising and listing data, then give it the reports, workflows and know-how to act on it.

Who is Trim Tab for?

Brands and sellers on Amazon (Vendor Central and Seller Central), Shopify, TikTok Shop and Meta. It suits teams that have the data but not the hours to turn it into weekly decisions.

Do I need a big team or a data department?

No. Trim Tab is built for lean teams. If you can ask a question in plain English, you can use it.

How is Trim Tab different from other AI tools for sellers?

Most tools ask you to adopt a new branded AI and a new login. Trim Tab builds on the assistant you already pay for and trust. You keep your tools; we make them understand commerce.

Why is it called Trim Tab?

A trim tab is the small surface that steers a much larger ship. Trim Tab is the small change that moves the whole business.

Is Trim Tab a software product or a service?

Both. We set up the suites, data connections and workflows, then you can run them yourself or have us manage them for you.

How it works

Do I need to use a specific AI?

Trim Tab works with Claude or ChatGPT. Use whichever your business already has; we build on it rather than replace it.

What if we don't use an AI assistant yet?

We'll help you choose one and set it up as part of onboarding.

What does setup involve?

A discovery call to map your channels, data and goals. Then we connect your data sources, configure the suites you chose, and build your reports, dashboards and recurring workflows. Finally we train your team, then hand over or keep managing.

How long does setup take?

Between 2 and 4 weeks.

Which platforms and data sources do you connect to?

Amazon Vendor Central, Seller Central and Amazon Ads; Shopify and TikTok Shop; Meta (Facebook and Instagram) ads; and Google Ads, Google Analytics and Google Search Console.

Do I have to change how my team works?

No. Your team asks questions and gets answers in the assistant they already use. Recurring reports can arrive on a schedule.

Can Trim Tab take actions, or only report?

It can do both. Trim Tab can draft and, with your approval, apply changes such as bid adjustments or listing updates. Nothing goes live without sign-off unless you choose otherwise.

What happens if the AI gets something wrong?

We build checks into every workflow, show the numbers behind each answer, and keep a human approval step on changes.

The suites

What suites does Trim Tab offer?

Six: Trim Tab Commerce (sales, margin and stock, one weekly view), Trim Tab Advertising Suite (ad spend followed down to the search term), Trim Tab Listing Optimizer (listings built from what shoppers search), Trim Tab Price Tracking Suite (shelf prices across retailers, week by week), Trim Tab D2C Suite (your own store and its marketing) and Trim Tab Social Suite (Meta ads set against the purchases they brought).

Do I have to buy all the suites?

No. Start with one and add others later. They share the same data, so each new suite builds on the last.

Can I download details on each suite?

Yes. Each suite page ends with a capability PDF in two versions: the standard blue edition and a black-and-white print edition that uses less ink.

Data, security and privacy

Who owns my data?

You do. Trim Tab reads your data to do the work; it never becomes ours, and it is never sold or shared.

Where is my data stored?

In your own accounts and the AI workspace your business already controls.

Is my data used to train AI models?

That follows the terms of your Claude or ChatGPT plan. Business and enterprise plans from both providers do not train on your data by default.

How do you connect to my Amazon and Shopify accounts?

Through the platforms' official authorized access, such as Amazon's Selling Partner and Ads APIs. We never ask for your passwords.

Who on my team can see what?

You decide. Access follows the permissions in your existing AI workspace and connected accounts.

Can I disconnect at any time?

Yes. Revoke access in your platform settings and Trim Tab stops reading your data immediately.

Getting started, demo and support

Can I see Trim Tab in action?

Yes. Our demo shows a live Amazon dashboard with three views: Commercial, Advertising and Price Watch. Ask us for the demo password, then open the Demo link in the site header.

Why is the demo password-protected?

It runs on real-shaped commerce data, so we share access directly with interested businesses.

How do I get started?

Book a discovery call. We'll review your channels and goals, recommend the right suites, and send a tailored quote.

What support do you offer?

Every client gets onboarding and training. Managed clients also get regular reviews and a direct line to the team.

How do I contact you?

Email hello@trimtabcommerce.com, or use the contact form.

Do you work with agencies?

No.

Still have a question?

Tell us what you're trying to solve and we'll answer it directly, on a call or by email.

Get in touch